If you operate a 15 inch Apple MacBook Pro sold between September 2015 to February 2017, it is your time to get the serial number checked at Apple support center before continuing your work, since their batteries “may overheat and pose a safety risk”. This is what apple alarms you for and we recommend.
The 15 inch Apple MacBook Pro with Retina Display manufactured in the mid-2015 have shown a potential risk of overheating in its battery. This has not yet been confirmed if the risk was encountered due to the aging of the battery or due to initial manufacture defect that has been discovered now.
Apple spokesperson has decided to stay silent on the questions asked regarding the reason behind the existence of the threat.
Apple has promised a free of cost replacement to the batteries of devices-with-risk. However, this process may take up to 1 or 2 weeks which is a quite long duration in order to affect customers who use their MacBooks for routine or official purposes.
The owners will have to send their device to the nearest Authorized Apple Service Centre or Apple retail store to get their device diagnosed. An alternate way includes reaching out to AppleSupport to arrange a mail-in service through the Apple Repair Center. This could be another step by Apple to confirm that no further defects exist in the pieces.
The Apple MacBook Pro users were pretty disappointed with the changes introduced to 2015’s existing keyboard fashion in 2016. In solution to that, Apple has decided to restore the butterfly style in upcoming models. Provision for free servicing to mistyping boards was launched earlier in the month of March.
Nevertheless, the challenges seem to intensify with the new discovered overheating and potential-explosion issue in 15″ Pro.
While 13 inch MacBook Pro devices produced during the same period have been declared as “risk-free” along with the pre-2015 and present USB-C devices with touch bar.
Customers owning the 15 inch MacBook Pro models are requested to visit Apple support center and get the serial number checked in the “About This Mac” section present at the upper left-hand corner of the screen. Eligible devices would require to be sent for repair.
After the safety restoration, Apple will submit the formal statement on a number of recovered devices to the US Consumer Products Safety Commission.
Image source : Shutter stock/Twitter.